Terms and Conditions

Welcome to Inversigo! Thank you for your interest in these Terms and Conditions (the “Terms”). These Terms constitute a legal agreement between you and Inversigo governing the use of our website and one-for-all application services.

1. ABOUT US

1.1. We are Reverse Recruitment Limited of Startup Stiwdio - University Of South Wales, 86-88 Adam Street, Cardiff, Wales, CF24 2FN (“Inversigo”, “we”, “us”, or “our”).

1.2. We operate www.inversigo.com (our “website”) and one-for-all application services (“Services”) and both collectively our “Services”.

1.3. To contact us, please use our Contact Form.

1.4. These Terms were last updated on Thursday, 16th of May, 2024, and are the current and valid version.

2. GENERAL TERMS

2.1. We licence use of our Services to you on the basis of these Terms.

2.2. As set out on our website, we provide specialised bespoke job application services tailored to your needs.

2.3. The provisions set out in these Terms govern your access to and your use of our Services and shall constitute a legally binding agreement between you and us. We may change such terms from time to time and shall notify you accordingly if we do. If you do not agree to such terms, you must not use our Services.

2.4. Subject to you agreeing to abide by these Terms, we hereby grant to you a revocable, non-exclusive and non-transferable licence to use our Services on these Terms.

2.5. We reserve the right to change, modify, suspend or discontinue any portion of the Services, our website or any other products, affiliated websites (including social media pages) and/or other software provided by us in connection with any of the foregoing at any time. You agree that access to or operation of any of the foregoing may from time to time be interrupted or encounter technical difficulties.

3. AVAILABILITY

3.1. Although we will try to provide continuous access to the Service, we cannot and do not guarantee that our Services will be available 100% of the time and will not be liable in the event our Services are unavailable.

3.2. You acknowledge that availability of our Services depends further on your compliance with your usage allowances as per your selected plan and scheduled and emergency maintenance periods. We undertake to notify you of scheduled and unscheduled outages that are expected to take more than four (4) hours.

4. PAYMENT

4.1. Our Services require purchase of a one-off purchase package before you can access or use them (“Fees”). These Fees will be notified to you through our pricing plan on the website.

4.2. Any Fees due in relation to your Account must be paid by their due date for payment, as notified to you through our website or otherwise. Failure to make payment of the Fees may result in the termination of your access to our Services.

4.3. Our Fees may be amended from time to time at our discretion. We will provide you reasonably advance written notice of any amendment of recurring Fees. Your continued use of a recurring subscription will constitute acceptance of the amended Fees.

4.4. You shall be responsible for any applicable taxes (including any goods and services tax) under these Terms.

4.5. All payments shall be made by using the payment methods specified by us from time to time. You acknowledge and agree that you are subject to the applicable user agreement of any third party payment methods. We shall not be liable for any failure, disruption or error in connection with your chosen payment method. We reserve the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.

4.6. We must receive payment in full no later than the day on which such payment is required to be paid in immediately available and freely transferable funds, without any restriction, condition, withholding, deduction, set-off or counterclaim whatsoever.

5. DISTANCE SELLING REGULATIONS

Our services are included in “the supply of goods that are made to the consumer’s specifications or are clearly personalised;” (Section 28 (b) The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). As such, you will not have the right to cancel your order / contract under the terms of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

6. REFUND POLICY

6.1. We provide tailored digital services, as such the following apply:

6.1.1.All Sales Are Final.

6.1.2.No Returns or Exchanges.

6.2. However, as we strive to provide exceptional Services that delivers results and satisfies our customers and also understand the importance of customer satisfaction, we acknowledge that there may be situations where a refund may be requested. In such cases, the following applies:

6.2.1.You must submit your request in writing within 7 days of the subscription date. (Requests should be sent using our Contact Form and include your name, contact information, and a detailed explanation of your reasons for requesting a refund.

6.2.2.Upon receipt of your refund request, we will review the details and determine if the request is eligible for a refund. If approved, we will issue a full or partial refund, depending on the specific circumstances of the request. Refunds will be processed through the original payment method used when placing the order.

7. CHARGEBACKS

You agree to contact us prior to raising a request for a chargeback or any dispute with your bank or card issuer in relation to any purchase. If you make a payment through and later dispute a legitimate charge by raising a chargeback without merit or legitimate reason (as determined in our sole discretion), whether fraudulently or otherwise, then we reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback request and or pursue legal action as the case may be.

8. TECHNICAL ERROR

In the unlikely event that you are experiencing or have experienced a technical error, please contact us with details and images of your experience so we can investigate the error and determine if a refund is owed to you.

9. NO PROMISES

We shall not be held liable for a) your failure to obtain any position, occupation, promotion or achieving any other career objective; b) for any indirect or consequential loss; c) for any warranty or representation not expressly provided in this agreement.

10. PROPRIETARY RIGHTS

10.1. You acknowledge and agree that we own all intellectual property rights in our Services. Except as expressly stated herein, this agreement does not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licences in respect of our Services.

10.2. You confirm that you have all the rights in relation to our Services that are necessary to grant all the rights it purports to grant under, and in accordance with, these Terms.

11. UPLOADING AND PROVIDING CONTENT

11.1. You are fully responsible for your content uploaded and/ or provided to our Services. We will not be responsible, or liable to any third party, for:

11.1.1. the content or accuracy of any content or data uploaded and/ or provided by you, by us on your behalf, or any other user of our Services; or

11.1.2. the loss of any content or data provided to us by you. You should keep a record of all such content and data.

11.2. We will only use the content uploaded and/ or provided by you for the purposes of carrying out the services, carrying out our obligations in these Terms and any other purpose expressly set out in these Terms or otherwise agreed between us. We will not otherwise disclose or distribute the content uploaded by you, save for when required by law, a court of competent jurisdiction or any governmental or regulatory authority.

11.3. We have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our Services constitutes a violation of their rights under applicable law.

11.4. We have the right to delete any content uploaded to our Services if, in our opinion, it does not comply with the content standards set out.

12. SERVICE DATA

12.1. If you wish to use our Services and its features, we process the data you provide (depending on how you are using our Services) which may include Personal Data, and Special Category Data as defined in the UK's Data Protection Act (“DPA”) and the EU's General Data Protection Regulation (“GDPR”) or non-personal data of you, your admin or users that you make available to us (“Service Data”).

12.2. You irrevocably and unconditionally represent and warrant that any of your Service Data uploaded and/ or provided to our Services complies with our Privacy Policy, with the DPA and GDPR and any other applicable laws.

12.3. You shall own all rights, title and interest in and to all of your Service Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of your Service Data.

12.4. If we process any of your Service Data on your behalf when performing our obligations under these Terms, the parties record their intention that you shall be the data controller and we shall be a data processor and in any such case:

12.4.1. you shall ensure that you are entitled to transfer your Service Data to us so that we may lawfully use, process and transfer the personal data in accordance with these Terms on your behalf;

12.4.2. you shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation;

12.4.3. we shall process the personal data only in accordance with the terms of these Terms and any lawful instructions reasonably given by you from time to time; and

12.4.4. each party shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.

13. THIRD PARTY PROVIDERS

You acknowledge that the Services may enable or assist it to access the Services content of, correspond with, services from third parties via third-party websites and that it does so solely at its own risk. We make no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website and services, or any transactions completed, and any contract entered into by you, with any such third party.

14. INVERSIGO'S OBLIGATIONS

14.1. We undertake that the Services will be performed substantially in accordance with the information and description or documentation provided and with reasonable skill and care.

14.2. The undertaking at Clause 16.1 shall not apply to the extent of any non-conformance which is caused by use of the Services contrary to our instructions, or modification or alteration of the Services by any party other than us. If the Services do not conform with the foregoing undertaking, We will, at our expense, use all reasonable commercial endeavours to correct any such non-conformance promptly, or provide you with an alternative means of accomplishing the desired performance. Such correction or substitution constitutes your sole and exclusive remedy for any breach of the undertaking set out in Clause 16.1.

14.3. Notwithstanding the foregoing, we:

14.3.1. do not warrant that your use of the Services will be uninterrupted or error-free; nor that the Services, and/or the information obtained by you through the Services will meet your requirements; and

14.3.2. Are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

14.3.3. This agreement shall not prevent us from entering into similar agreements with third parties, or from independently developing, using, selling or licensing documentation, products and/or services which are similar to those provided under this Agreement.

14.3.4. We warrant that we have and will maintain all necessary licences, consents, and permissions necessary for the performance of our obligations under this Agreement.

15. PROHIBITED USES

15.1. You may use our Services only for lawful purposes. You may not use our Services:

15.1.1. in any way that breaches any applicable local or international laws or regulations;

15.1.2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

15.1.3. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out in our prevailing terms and conditions as amended from time to time; and

15.1.4. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

16. INTELLECTUAL PROPERTY RIGHTS

16.1. You acknowledge that all intellectual property rights in our Services anywhere in the world belong to us, that rights in our Services are licensed (not sold) to you, and that you have no rights in, or to, our Services other than the right to use them in accordance with these Terms.

16.2. Any intellectual property rights in content uploaded by you to our Services shall continue to belong to you or their respective owners. You agree that you grant us a royalty-free and non-exclusive licence to use, reproduce, publish and display such intellectual property rights for the purposes of performing the Services, promotional purposes, internal administrative purposes and any other purposes set out in these Terms, including for the purpose of improving the Services and our responses to users of the website.

16.3. You acknowledge that you have no right to have access to our Services in source code form.

17. WARRANTIES

17.1. While we make all efforts to maintain the accuracy of the information on our website, we provide the Services, website and all related content on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing.

17.2. Inversigo makes no representations about the suitability, reliability, timeliness, comprehensiveness and accuracy of the information, services and other content contained on our Services.

17.3. Inversigo cannot guarantee that the information, services and other content contained on our Services will always be correct or fault, error and virus free.

17.4. Inversigo does not accept liability for incorrect content or errors and omissions in the information, services and other content contained on our Services (whether of legal, typographical, technical, or other nature).

17.5. To the full extent permissible by law, we disclaim all warranties, express or implied, relating to our website or any Services, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, our website, the related content, or electronic communications sent by us are free of viruses or other harmful components.

18. LIMITATION OF LIABILITY

18.1. We are not liable for the completeness, accuracy or correctness of any of the information, services and other content contained on our Services and any related content. You expressly agree that your use of the Services and our website, including reliance on any information, services and other content contained on our Services, is at your sole risk.

18.2. You agree not to use the Services, our website and the related content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the Services, our website or any other website or software) for: a) loss of profits, sales, business, or revenue; b) business interruption; c) loss of anticipated savings; d) loss or corruption of data or information; e) loss of business opportunity, goodwill or reputation; or f) any other indirect or consequential loss or damage.

18.3. Nothing in these Terms shall limit or exclude our liability for: a) death or personal injury resulting from our negligence; b) fraud; and/or c) any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.

18.4. These Terms set out the full extent of our obligations and liabilities in respect of the supply of the Services and our website. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the Services and our website which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

19. INDEMNITY

You agree to indemnify and hold us, and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our website, Services, and/or any websites or software in relation thereto or otherwise, and whether in respect of your breach of these Terms or any laws or regulations or otherwise.

20. FORCE MAJEURE

We shall have no liability to you under this agreement if we are prevented from or delayed in performing our obligations under this agreement, or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes, failure of a utility service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors and will notify you of such an event and its expected duration as soon as reasonably possible.

21. CORRECTIONS

There may be information on the website that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the website at any time, without prior notice.

22. OTHER IMPORTANT TERMS

22.1. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or obligations under these Terms.

22.2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

22.3. No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.

22.4. These Terms and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms or any document expressly referred to in it.

22.5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

22.6. Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

22.7. These Terms, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by the law of England and Wales. In the event of any such disputes or claims in connection with these Terms, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.